Buzz Bandit

Refund Policy

Effective Date: February 12, 2026

This Refund Policy outlines the terms and conditions for refunds and returns for Buzz Bandit’s review enhancement services. Please read this policy carefully before making a purchase.

1. General Refund Terms

1.1 Service Nature

Buzz Bandit provides digital review enhancement services. Due to the nature of our services and the immediate delivery of digital products, most sales are final. Refunds are only available under specific circumstances outlined in this policy.

1.2 No Standard Refunds

Once review services have been initiated and reviews are successfully placed, no standard refunds will be issued. This is because the service has been performed and cannot be "returned" in the traditional sense.

1.3 Termination by Buzz Bandit (Prorated Refund)

We reserve the right to refuse, suspend, or terminate any order or portion of the Service at any time. If we terminate an order for reasons not related to your breach of the Terms of Service (including fraud, misrepresentation, or misuse), we will issue a prorated refund for the undelivered portion of the order, less any non-refundable third-party fees (for example, payment processor fees, network fees, or transfer fees). If we terminate an order due to your breach, no refund will be provided.

  • For purposes of prorating, a review is considered delivered once it has remained active for seven (7) consecutive days.
  • Refunds are calculated based on the per-unit price reflected in your order/receipt.

2. Buzz Bandit Guarantee Protocol

2.1 One-Week Review Guarantee

We provide a refill guarantee for reviews for 1-week for each respective review. Each review is considered delivered if it remains active for one week, even if later removed before the full order completion.

Guarantee Details:

  • Reviews are monitored for 7 consecutive days after posting
  • If a review is removed within the 7-day period, we provide a replacement at no cost
  • After the 7-day period, an active review is considered successfully delivered
  • Subsequent removal after the guarantee period does not qualify for refunds

2.2 Service Completion Standards

  • Reviews that remain active for seven (7) consecutive days are considered successfully delivered
  • Service completion is measured by initial placement and 7-day retention, not long-term retention
  • Platform algorithm changes or policy updates after delivery do not affect completion status

3. Fraudulent Listing Policy

3.1 Fraudulent or High-Risk Listings (No Refund)

We may terminate or refuse service immediately and without refund if we determine, in our reasonable discretion, that a listing is fraudulent, deceptive, abusive, or otherwise high-risk. Indicators may include, without limitation:

  • Fictitious or non-existent businesses
  • Credible scam reports, consumer warnings, or law-enforcement/regulatory actions
  • Material misrepresentation about the business, location, or services offered
  • Evidence of illegal, unethical, or abusive activity
  • Objective risk signals (for example, at the time we evaluate the listing, 15+ total reviews with more than 50% rated 1-2 stars)

3.2 Non-Refundable Fees

For services terminated due to fraudulent or high-risk listings, payments will NOT be refundable. Any amounts retained are treated as non-refundable service assessment and processing fees. This policy:

  • Protects our service integrity and reputation
  • Serves as a deterrent against fraudulent submissions
  • Supports our investigation, screening, and compliance processes

4. Refund Eligibility Criteria

✅ Eligible Scenarios

Refunds may be considered for:

  • • Technical failure on our end
  • • Service unavailability (14+ days)
  • • Billing errors or duplicate charges
  • • Pre-service cancellation (within 24h)
  • • Buzz Bandit termination (prorated for undelivered services, unless terminated for breach)

❌ Non-Eligible Scenarios

Refunds will NOT be provided for:

  • • Platform policy changes after completion
  • • Customer dissatisfaction with content
  • • Reviews removed after 7-day guarantee
  • • Services terminated due to fraud
  • • Failure to provide required information

5. Platform-Specific Refund Terms

Google Reviews

  • • Standard 7-day guarantee applies
  • • Platform algorithm changes don't affect completion
  • • Reviews must remain active for 7 consecutive days

Trustpilot Reviews

  • • Standard 7-day guarantee applies
  • • Platform verification may extend timeframes
  • • Refunds not available for content requirements

TripAdvisor Reviews

  • • Standard 7-day guarantee applies
  • • Seasonal fluctuations don't affect completion
  • • Must comply with platform content policies

Yelp Reviews

  • • Pre-approval required for all services
  • • Enhanced guarantee terms may apply
  • • Pre-approval rejection = no refund if info misrepresented

6. Refund Request Process

How to Request a Refund:

1

Refund requests are reviewed only for scenarios explicitly listed in this Policy. Submitting a request does not guarantee approval.

2

Provide detailed explanation of the issue

3

Include relevant documentation or evidence

4

Allow 5-7 business days for initial review

Processing Timeframes:

  • • Initial review: 5-7 business days
  • • Final decision: 10-14 business days
  • • Approved refund processing: 5-10 business days
  • • Total process time: Up to 14 business days

7. Payment Dispute and Chargeback Policy

Important Notice

We encourage customers to contact us directly before initiating payment disputes. Our support team can often resolve issues quickly and maintain detailed service delivery records.

Unjustified chargebacks may result in: Immediate service termination, account suspension, collection of outstanding balances, and potential legal action for fraudulent disputes.

This Refund Policy is designed to be fair and transparent while protecting the integrity of our services. We encourage customers to read this policy carefully before making a purchase and contact us with any questions.